Refund Policy for dynamoscripts.com Last updated: 4th May 2023. At Dynamo scripts we stand behind the quality and functionality of our Dynamo scripts, which are digital products designed to help you streamline and enhance your projects. We provide comprehensive video tutorials on our website to explain how each script should be used and what it can do. However, we understand that there may be instances where our scripts may not work as expected. In such cases, we offer a refund policy to address your concerns and ensure your satisfaction. Eligibility for a Refund To be eligible for a refund, you must meet all following conditions: a. The script, within the package that you purchased does not work as described in the accompanying video tutorial on our website. b. You have contacted us via email at firstname.lastname@example.org or through the contact form on our website to report the issue, providing a clear description of the problem you are experiencing. c. We have been unable to provide a solution or a workaround to address the issue within 14 days of receiving your request for assistance. Refund Process If you meet the eligibility criteria for a refund, please follow these steps: a. Contact us via the email or the contact form on our website, mentioning your order details and the issue you are facing. b. Allow us 14 days to investigate the issue and provide a solution or workaround. c. If we are unable to resolve the issue within the 14-day period, we will initiate a refund process. d. Refunds will be processed within 7 business days and credited to your original method of payment. Exclusions Please note that refunds will not be granted under the following circumstances: a. If the issue arises due to improper use or misinterpretation of the script, as described in the video tutorial. b. If the script has been modified or altered in any way. c. If you change your mind about the purchase or have mistakenly purchased the wrong script. Contact Information If you have any questions or concerns about our refund policy, please do not hesitate to contact us at email@example.com or through the contact form on our website. We are committed to providing you with excellent products and customer service, and we appreciate your understanding and cooperation.